Email subscriptions and communications policy

This website collects email addresses only where a user has actively chosen to subscribe or make contact.

How we collect email addresses

Email addresses are collected exclusively through online forms on this website. These include contact forms and newsletter subscription forms. We do not collect email addresses in person, verbally, or from third party sources.

Consent and opt in

When submitting a form on this website, users are clearly informed that their details may be used to respond to their enquiry or to send relevant email communications. All subscription forms include clear written consent wording and an explicit consent checkbox.

Where newsletter subscriptions are

enabled, a double opt in process is used. This means subscribers must confirm their email address before any emails are sent, ensuring consent is genuine and intentional.

No purchased or third party lists

We do not buy, rent, scrape, or import email lists. Emails are only sent to people who have directly provided their details through this website and given permission to be contacted.

Email expectations

Subscribers receive emails that are relevant to the services, updates, or information they have signed up for. Every email clearly identifies who it is from and includes an unsubscribe option.

List management and data hygiene

Our email list is actively maintained to protect deliverability and user experience.

This includes:

• Removing hard bounces automatically
• Removing non subscribed or unconfirmed contacts
• Monitoring engagement over time
• Ensuring only opted in contacts remain on the list

As this is a new newsletter, all contacts have been reviewed to ensure they meet these standards.

Security and spam prevention

All subscription forms are protected using spam prevention measures, including ReCaptcha, to reduce spam and automated submissions.

Email authentication

Our sending domain is authenticated using industry standard methods, including DKIM and DMARC, to help ensure reliable and secure email delivery.

Unsubscribing

Subscribers can unsubscribe at any time using the link provided in every email. Once unsubscribed, no further marketing emails will be sent.